REItrades Terms of Use

These Terms of Use ("Terms") govern access to and use of the websites, applications, listing tools, communications, electronic-signature functions, deal rooms, distribution services, and related services operated by REItrades LLC (collectively, the "Platform"). In these Terms, "REItrades," "we," "us," and "our" mean REItrades LLC, and "User" or "you" means each person or entity accessing or using the Platform.

These Terms incorporate our Privacy Policy and any order, listing instructions, fee disclosure, property-specific nondisclosure agreement, platform-fee provision, or other supplemental terms accepted through the Platform (each, a "Supplemental Agreement"). If a Supplemental Agreement conflicts with these Terms, it controls only for the subject matter and property it specifically addresses.

1. Acceptance and Business Use

By creating an account, clicking to accept, signing electronically, accessing restricted materials, purchasing a service, or otherwise using the Platform, you agree to these Terms. If you use the Platform for an entity, you represent that you have authority to bind that entity. You must be at least eighteen years old and legally capable of entering a binding agreement.

The Platform is offered for commercial and professional purposes, not for personal, family, or household use. If you do not agree to these Terms, do not access or use the Platform.

2. Scope of the Marketplace

REItrades is intended for the marketing, evaluation, and potential sale of commercial real estate and multifamily properties containing five or more dwelling units. Unless REItrades expressly approves otherwise in writing, the Platform may not be used for one-to-four-unit residential transactions, owner-occupied home purchases, securities offerings, entity-interest sales, crowdfunding, syndication, or the raising of limited-partner equity. REItrades may establish or change listing eligibility, property-value thresholds, asset categories, geographic coverage, and user requirements at any time.

3. Platform Role and Brokerage Disclosure

Technology marketplace. The Platform provides technology and administrative tools that may include listing creation, marketing-material generation, distribution, controlled document access, electronic signatures, communications, collaboration, offer tracking, and transaction workspaces. REItrades does not become a party to a property transaction merely because the Platform is used.

Brokerage status. REItrades LLC holds Florida real estate brokerage license number CQ1066623. However, REItrades does not use the Platform to provide brokerage services and does not act as a broker, transaction broker, agent, fiduciary, representative, or adviser for any User or transaction. No brokerage or agency relationship with REItrades is created by registration, Platform use, payment of a fee, or participation in a transaction. REItrades' license status does not alter its limited role as a technology marketplace.

Independent brokers. Any listing broker, participating broker, or other real estate professional involved with a property or transaction is independent from REItrades and acts under its own agreement and legal duties. Use of the Platform does not make that professional an employee, affiliate, representative, or agent of REItrades. REItrades does not direct or supervise the professional's licensed activities and does not assume its obligations.

No transaction services. REItrades does not negotiate price or terms, recommend whether to transact, determine value, verify property information, prepare purchase agreements, perform inspections or due diligence, hold deposits, provide escrow or title services, or supervise a closing. Even when REItrades prepares or edits a listing or marketing materials, all buyer communications, negotiations, diligence, documentation, and closing activities remain the responsibility of the applicable Users and their chosen professionals.

4. Accounts, Approval, and Credentials

You must provide accurate, current, and complete information and keep it updated. You are responsible for all activity under your account, including activity by employees, contributors, and other persons you authorize. You may not share credentials except through Platform features specifically designed for authorized team access, and you must promptly notify REItrades of suspected unauthorized use.

REItrades may approve, reject, limit, suspend, or revoke access in its discretion and may request identity, authority, licensing, financial-capacity, sanctions, or other information. Any screening, approval, or verification is for Platform administration only. It is not an endorsement, guaranty, certification, or representation concerning a User's identity, solvency, experience, licensing, authority, intentions, or ability to close.

Brokers and representatives. A User acting as a broker or other licensed professional represents that its licenses are active and sufficient for every activity it performs, that it has all required client authority and written agreements, and that it will comply with the law of each applicable jurisdiction.

Owners and principals. A User listing property as an owner or principal represents that it owns or controls the property, has authority to market and sell it, and is not violating any listing, brokerage, confidentiality, financing, ownership, or other obligation.

5. Listings, Marketing Materials, and User Content

"User Content" means information, documents, images, financial data, messages, listings, offering materials, and other content submitted by or for a User. You retain your ownership rights in User Content. You grant REItrades and its service providers a nonexclusive, worldwide, royalty-free license to host, copy, format, modify, generate, display, transmit, and distribute User Content as reasonably necessary to provide the services you select, operate the Platform, create listing-specific materials, and market the applicable property in accordance with your instructions and Platform settings.

You represent that you have all rights, permissions, and lawful bases needed for REItrades to use User Content in this manner. You are solely responsible for its accuracy, completeness, legality, currency, and noninfringement. You must promptly correct material errors and must not submit trade secrets, personal financial account numbers, Social Security numbers, or other highly sensitive information unless specifically requested through an appropriate secure workflow.

AI-assisted materials. The Platform may use automated or artificial-intelligence tools to extract, summarize, organize, draft, or format listing materials. These outputs may contain errors or omissions and are not independently verified by REItrades. The listing User must review and approve all materials before publication or distribution and remains responsible for them.

Moderation. REItrades may edit formatting, request corrections, refuse, restrict, unpublish, or remove any Listing or User Content, but has no duty to monitor or independently verify it. Removal does not eliminate obligations that arose before removal.

6. Access Controls, Property Codes, and Confidentiality

Listing visibility and access may vary based on user type, seller instructions, selected services, confidentiality settings, and use of a property code. A property code or restricted link must be treated as confidential access information. Users are responsible for persons to whom they provide access and may not use or share restricted materials except for evaluating or advancing the applicable transaction.

Access to offering memoranda, financial information, data-room materials, or other confidential content may require acceptance of a property-specific nondisclosure agreement (a "Property NDA"). A Property NDA may also contain a Platform Fee and other property-specific provisions. By accepting a Property NDA electronically, you agree that it is a separate binding agreement. REItrades may retain electronic records of acceptance and may provide them to the seller, listing broker, participating broker, closing professional, or other person reasonably involved in enforcing or administering that agreement.

REItrades provides electronic workflows and forms for convenience and does not warrant that any NDA, template, electronic signature, or other form is sufficient, enforceable, or appropriate for a particular transaction or jurisdiction. Users are responsible for obtaining legal advice and selecting appropriate documents. Unless expressly named as a party, REItrades is not responsible for enforcing confidentiality between Users; however, REItrades is an intended beneficiary of any provision that expressly grants rights to REItrades, including a Platform Fee obligation.

7. Communications, Offers, and Transactions

Listings, teasers, offering memoranda, communications, analytics, and other Platform content are marketing or informational materials only. They are not offers, investment recommendations, appraisals, guarantees, or commitments to sell or purchase. An indication of interest, offer, message, deadline, or status entered through the Platform is governed by its stated terms and is not binding unless the applicable parties enter a definitive written agreement that makes it binding.

Sellers may modify or withdraw Listings and may accept, reject, counter, or disregard any inquiry or offer, subject to their separate obligations. Buyers and sellers communicate and transact at their own risk. Any purchase agreement, brokerage agreement, escrow instruction, closing document, or other transaction document is solely among its stated parties and controls the underlying transaction. REItrades is not responsible for a User's communications, conduct, performance, withdrawal, default, failure to close, or breach of any agreement.

8. Independent Review and Due Diligence

Each User must independently investigate every property, counterparty, representation, document, and legal or financial consequence relevant to a transaction. This includes ownership and authority, title, zoning, physical condition, environmental matters, leases, tenants, income and expenses, financing, taxes, insurance, valuation, regulatory matters, and the accuracy of all property information.

REItrades does not provide legal, tax, accounting, engineering, environmental, appraisal, investment, securities, or other professional advice. Users should retain appropriately licensed attorneys, brokers, accountants, inspectors, engineers, title professionals, and other advisers. No information or tool on the Platform may be relied upon as a substitute for independent review.

9. Fees, Payment, and Refunds

Listing and service fees. Prices and included services are shown at purchase or in the applicable order and may change prospectively. Fees are due in U.S. dollars, and you authorize REItrades and its payment providers to charge the payment method you supply. You are responsible for applicable taxes, payment-processing charges, and amounts incurred through your account.

Platform Fee. A Buyer may be required to pay a Platform Fee if it completes a transaction involving a property accessed or introduced through the Platform. The applicable Property NDA or other Supplemental Agreement will state the amount or calculation, covered transaction, responsible party, timing, and any applicable post-access period. The property-specific provision controls those details. The obligation may apply to an acquisition completed directly or through an affiliate, nominee, assignee, related party, or other vehicle as stated in that agreement and survives account closure, Listing removal, and completion outside the Platform.

Administration of Platform Fees. A Platform Fee is earned and payable as provided in the applicable Property NDA or Supplemental Agreement. The responsible User must promptly provide reasonably requested closing information and cooperate in documenting and paying the fee. Depending on the transaction and applicable law, the fee may be invoiced or collected directly, shown on a settlement statement, or administered through an independent listing broker, participating broker, escrow or closing agent, or another legally permitted channel. Any broker involved acts independently under its own agreement and legal responsibilities. Nothing in these Terms requires compensation to be collected or distributed in a manner prohibited by law.

No circumvention. A User may not evade a Platform Fee, access restriction, or other obligation by communicating or closing outside the Platform, using another person or entity, changing transaction structure, or concealing a closing. Any anti-circumvention obligation and its duration are governed by the applicable Property NDA or Supplemental Agreement.

Distribution-service refunds. A paid distribution service may be refunded only if the refund request is received before the initial distribution occurs. Once the initial distribution has been sent, the service has been provided and the fee is nonrefundable. Cancelling, declining, or not using a scheduled follow-up distribution does not create a full or partial refund or credit.

Managed-listing refunds. A full-service or managed-listing order may be refunded only if the request is received within twenty-four hours after purchase. After that period, the fee is nonrefundable. All other fees are nonrefundable unless the applicable order expressly states otherwise or a refund is required by law.

Collection. Failure to pay does not eliminate an obligation. Overdue undisputed amounts may accrue interest at the lesser of one percent per month or the maximum lawful rate. The responsible User must reimburse reasonable costs of collection, including attorneys' fees, to the extent permitted by law. A chargeback or payment dispute does not waive an amount validly due.

10. User Conduct and Legal Compliance

You must use the Platform lawfully and professionally. You may not submit false or unauthorized Listings; misrepresent identity, authority, licensing, finances, or transaction intent; conduct unlicensed activity; offer securities or raise investment capital; discriminate unlawfully; infringe intellectual-property, privacy, publicity, or contractual rights; send spam or unlawful marketing; misuse another User's contact information; harvest data; scrape, crawl, reverse engineer, probe, or interfere with the Platform; bypass access controls; share confidential materials improperly; introduce malware; impersonate another person; manipulate engagement or offer activity; or use the Platform for fraud, money laundering, sanctions evasion, bribery, or another unlawful purpose.

You are responsible for compliance with all laws applicable to you, your property, your communications, and your transaction, including real-estate licensing, advertising, privacy, electronic-communications, antidiscrimination, sanctions, anti-corruption, and securities laws. REItrades may cooperate with lawful requests, regulators, courts, law enforcement, licensing authorities, and transaction professionals.

11. Platform and Intellectual-Property Rights

The Platform, software, workflows, interfaces, databases, designs, trademarks, templates, and other REItrades materials are owned by or licensed to REItrades and are protected by intellectual-property and other laws. Subject to these Terms, REItrades grants you a limited, revocable, nonexclusive, nontransferable right to use the Platform for your internal commercial real-estate activities. No other right is granted.

After payment of applicable service fees, a listing User may use listing-specific marketing materials created for that User in connection with the applicable property. REItrades retains all rights in its underlying software, prompts, methods, templates, layouts, technology, and reusable elements. If you provide feedback, you grant REItrades a perpetual, worldwide, royalty-free right to use it without restriction or compensation.

If you believe content on the Platform infringes your rights, notify REItrades at support@reitrades.com with sufficient information to identify the work, the challenged material, your contact information, and the basis of your claim. REItrades may remove or restrict disputed content without determining the merits.

12. Third-Party Services

The Platform may use or link to payment processors, electronic-signature providers, cloud hosts, analytics services, mapping tools, data providers, artificial-intelligence services, closing professionals, brokers, and other third parties. Their products and conduct are governed by their own terms. REItrades does not control and is not responsible for third-party availability, security, accuracy, acts, omissions, fees, or content. References to third parties do not constitute an endorsement or guaranty.

13. Privacy, Security, and Electronic Communications

Our collection and use of personal information are described in the REItrades Privacy Policy. You consent to receive agreements, signatures, records, notices, service communications, listing notifications, and other communications electronically. Electronic acceptance and records have the same effect as paper records and signatures to the extent permitted by law. You are responsible for maintaining a current email address and copies of records important to you.

REItrades uses commercially reasonable safeguards but cannot guarantee that the Platform, communications, or stored information will be uninterrupted, error-free, or completely secure. You assume the risks inherent in internet transmission, electronic storage, and access by authorized recipients. REItrades is not responsible for a recipient's misuse or unauthorized disclosure of information.

14. Availability, Changes, Suspension, and Termination

REItrades may add, change, restrict, suspend, or discontinue any Platform feature or service and may impose usage limits. REItrades may suspend or terminate an account, remove a Listing, withhold access, or refuse service when it reasonably believes these Terms may have been violated, a legal or security risk exists, payment is overdue, or doing so protects the Platform or its Users. REItrades is not liable for resulting loss of access or data, subject to applicable law.

You may stop using the Platform at any time. Termination does not cancel accrued payment obligations, Platform Fees, Property NDAs, confidentiality duties, licenses already granted, transaction responsibilities, or provisions that by their nature should survive. REItrades may retain records as described in its Privacy Policy or as reasonably necessary for legal, compliance, security, backup, dispute, and fee-administration purposes.

15. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM AND ALL CONTENT, MATERIALS, FORMS, TECHNOLOGY, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." REITRADES DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, SECURITY, AVAILABILITY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

REItrades does not guarantee distribution volume, delivery or opening of communications, buyer or seller interest, NDA execution, the number or quality of inquiries or offers, pricing, financing, diligence results, confidentiality, legal compliance by another User, or that any transaction will occur or close. REItrades makes no representation concerning any property, User, license, funds, document, valuation, investment return, tax consequence, title, environmental condition, or transaction. You rely on the Platform and other Users entirely at your own risk.

16. Release of User and Transaction Disputes

To the maximum extent permitted by law, you release REItrades and its affiliates, licensors, service providers, participating professionals, and their respective owners, officers, directors, employees, contractors, and agents (collectively, the "REItrades Parties") from claims arising from or relating to disputes between Users, property conditions, User Content, confidentiality breaches by other Users, communications, negotiations, due diligence, transaction documents, deposits, defaults, closings, or the acts or omissions of a buyer, seller, broker, closing professional, or other third party. This release includes unknown or unsuspected claims to the extent a waiver is legally effective.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NO REITRADES PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, RELIANCE, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, DATA, BUSINESS, OPPORTUNITIES, OR GOODWILL; COSTS OF SUBSTITUTE SERVICES; OR LOSSES ARISING FROM A PROPERTY OR TRANSACTION, EVEN IF ADVISED THAT SUCH LOSS WAS POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF ALL REITRADES PARTIES ARISING OUT OF OR RELATING TO THE PLATFORM, THESE TERMS, OR ANY RELATED SERVICE WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS OR THE AMOUNT YOU PAID TO REITRADES FOR THE PARTICULAR SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

These exclusions and limits apply regardless of legal theory and even if a remedy fails of its essential purpose. They do not limit liability that cannot lawfully be excluded, and they do not limit your payment, confidentiality, indemnification, or intellectual-property obligations.

18. Indemnification

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless the REItrades Parties from claims, demands, proceedings, investigations, damages, judgments, penalties, losses, liabilities, and reasonable costs and attorneys' fees arising from or relating to your account or Platform use; your Listing, User Content, marketing, communications, inspections, or transaction; your breach of these Terms or a Supplemental Agreement; your violation of law, license requirements, or third-party rights; a dispute between you and another User or third party; or the acts or omissions of persons using your account or acting on your behalf.

REItrades may control the defense and settlement of an indemnified matter with counsel of its choice. You will reasonably cooperate and may not settle a claim in a manner that admits wrongdoing by, imposes liability on, or restricts a REItrades Party without REItrades' prior written consent. This section does not require indemnification for liability finally determined to have resulted from REItrades' fraud or willful misconduct to the extent such indemnification is prohibited by law.

19. Dispute Resolution

Informal resolution. Before filing a claim, the complaining party must send a written notice describing the dispute and requested relief to support@reitrades.com. The parties will attempt in good faith to resolve it for at least thirty days. This requirement does not prevent a request for urgent injunctive relief.

Governing law. These Terms are governed by Florida law, without regard to conflict-of-law principles. Mandatory law governing a property's transaction, licensed activity, or a separate transaction document is not displaced by this provision. The Federal Arbitration Act governs the arbitration agreement below.

Binding individual arbitration. EXCEPT FOR AN ELIGIBLE SMALL-CLAIMS MATTER OR A CLAIM SEEKING TEMPORARY OR INJUNCTIVE RELIEF TO PROTECT CONFIDENTIALITY, INTELLECTUAL PROPERTY, PLATFORM SECURITY, OR PAYMENT RIGHTS, ANY DISPUTE ARISING OUT OF OR RELATING TO THE PLATFORM, THESE TERMS, A SUPPLEMENTAL AGREEMENT, OR THE PARTIES' RELATIONSHIP WILL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION UNDER ITS COMMERCIAL ARBITRATION RULES. One arbitrator will decide the dispute. The arbitration may occur by videoconference or in Broward County, Florida, as the arbitrator determines after considering the parties' circumstances. Judgment on the award may be entered in any court with jurisdiction.

Class and jury waivers. YOU AND REITRADES WAIVE TRIAL BY JURY. EACH PARTY MAY ASSERT CLAIMS ONLY IN ITS INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Unless all affected parties agree, the arbitrator may not consolidate different Users' claims or award relief for anyone other than the individual claimant.

Court venue and time to bring claims. A nonarbitrable proceeding must be brought exclusively in the state or federal courts serving Broward County, Florida, and each party consents to their jurisdiction. To the extent permitted by law, a claim against a REItrades Party must be commenced within one year after it accrues or it is permanently barred. The prevailing party in an action to enforce these Terms or an arbitration award may recover reasonable attorneys' fees and costs to the extent permitted by law.

20. Changes to These Terms

REItrades may revise these Terms prospectively. Material changes will be communicated through the Platform, by email, or by another reasonable method before they become effective. Other changes become effective when posted. Continued use after the effective date constitutes acceptance. A revision to these general Terms does not change the specific amount or calculation in an already accepted Property NDA unless that agreement permits the change or the parties separately agree.

21. General Provisions

These Terms and the applicable Supplemental Agreements are the complete agreement regarding their subject matter and supersede prior communications on that subject. REItrades may assign them to an affiliate or in connection with a merger, financing, reorganization, or sale of business or assets. You may not assign them without REItrades' written consent, except that an assignment permitted by a transaction document does not eliminate obligations expressly applying to affiliates, nominees, or assignees.

The parties are independent contractors. Except for rights expressly granted in a Property NDA or these Terms, there are no third-party beneficiaries. If a provision is unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remainder will remain effective. A failure to enforce a provision is not a waiver. Headings are for convenience only. REItrades is not liable for delay or failure caused by events beyond its reasonable control.

Provisions concerning fees, confidentiality, content licenses, intellectual property, electronic records, releases, disclaimers, liability limits, indemnification, dispute resolution, and any other provisions that by their nature should survive will survive suspension, termination, or account closure.

22. Contact

Questions or legal notices concerning these Terms may be sent to support@reitrades.com with the subject line "Terms of Use Notice."

By using the Platform, you acknowledge that you have read, understood, and agreed to these Terms of Use and any applicable Supplemental Agreement.